Will we receive a copy of the game?
We cannot give copies of the build out in this campaign, but you can get early access to Barnaby’s chase
Last updated: March 10, 2024 22:03
When can we expect the deliverables to arrive?
We have prepared all the physical merchandise ahead of time but plan to ship September 2024.
However, spoiler based rewards such as the digital artbook, mini documentary and sheet music will not be delivered until after the game is out as to avoid leaks.
Last updated: March 11, 2024 13:06
Is the shipping fee per item?
The shipping fee will cover all your items! A one off payment for all :)
Last updated: March 12, 2024 15:26
Can you ship to my country?
As long as the UK postal service can, it can.
Last updated: March 12, 2024 15:27
When can we expect the deliverables to arrive?
We have prepared all the physical merchandise ahead of time but plan to ship September 2024. However, spoiler based rewards such as the digital artbook, instructional manual, mini documentary and sheet music will not be delivered until after the game is out as to avoid leaks.
Last updated: April 26, 2024 07:13
Is the shipping fee per item?
There is a flat fee per order! Shipping Costs: USA £10 UK £5 EUROPE £5 CANADA £10
Last updated: April 26, 2024 07:13
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.